Sean Hägen, IDSA Board of Directors VP
Principal, Director of Research & Synthesis
Sean Hägen, IDSA, earned a bachelor of science in product design from The Ohio State University’s Industrial Design program with an emphasis on human factors engineering. Since founding BlackHägen Design in 1995, he has led medical design and usability research projects across 18 countries.
Hägen current focus at BH is in the management of the user research and insight translation phases of medical product development. He is an active contributor to the development of domestic and international usability standards. Hägen was the former IDSA Medical Section chair and is currently the Section VP on IDSA's Board of Directors.
Panel Discussion | Formative Design Techniques-Generative Insights from Clinicians
Sean Hägen will be moderating a panel discussion on generative techniques for eliciting design inputs in the healthcare space. How do enable the type-A commando personality, so common among clinicians, to share their aspirations and unmet needs. What are the most creative means by which you’ve elicited feedback or idea generation from a user?
Contextual Inquiry Workshop Simulation Scenario Interventional Cardiology (part of the pre-conference Experiential Symposium)
Conducting a contextual inquiry study in the tight confines of a catheter lab has unique challenges. Participants learn the fundamentals presented in AAMI TIR 51 on contextual inquiry in the classroom, which serves as the foundation of a robust usability design program in medical design. They will apply their newfound knowledge and demonstrate their methods in a high fidelity simulation of a catheter procedure that transitions into an emergent open heart procedure.
The workshop begins with a 30-minute classroom presentation on methods and techniques appropriate for CI and ethnography in the context of interventional cardiology and cardiopulmonary surgery. Eight members of the class at a time will be brought into the hybrid cath lab to demonstrate the application of CI methods in context of a simulated procedure where the clinicians are performing a percutaneous coronary intervention (PCI) as a ventricular assist device (VAD/percutaneously delivered heart pump) is placed into the heart to sustain a patient prior to surgery.
The simulated procedure will last one hour including time to freeze activity and identify points of interest, insights and user error.
Contextual Usability Study of Teams Workshop: Robotic Assisted Surgery—da Vinci Case Study (part of the pre-conference Experiential Symposium)
Devices requiring a team of users working concurrently present unique challenges for usability design in the medical space—ranging from collecting design inputs from contextual inquiry, to co-creation, to usability testing. This workshop will present methodologies for developing usability studies in the context of a robotic-assisted laparoscopic procedure. The da Vinci case study will be demonstrated in a high fidelity simulation, in which the participants can apply the techniques in real time.
The workshop will start with a 15-minute classroom presentation of a case study for usability, addressing a da Vinci system simultaneously being operated by a team of clinicians. The case study provides context for a high fidelity, simulated, robotic-assisted laparoscopic procedure where workshop participants can apply the techniques, in real time, in the operating room.