General Manager, HFE Practice
Michael Wiklund is general manager of the human factors engineering (HFE) practice at UL (Underwriters Laboratories). Previously, he founded Wiklund Research & Design, a human factors consulting firm acquired by UL in 2012.
He has 30+ years of experience in human factors engineering, much of which has focused on medical technology development and optimizing hardware and software users interfaces as well as user documentation. Wiklund is a certified human factors specialist and licensed professional engineer. He is author, co-author or editor of several books on human factors, including Usability Testing of Medical Devices, Handbook of Human Factors in Medical Device Design and Medical Device Use Error— Root Cause Analysis.
Wiklund is one of the primary authors of today's most pertinent standards and guidelines on human factors engineering of medical devices: AAMI HE75 and IEC 62366. In additional to leading UL's human factors engineering practice, he is a Professor of the Practice at Tufts University, where he teaches graduate courses on HFE, including applying HFE in medical technology development.