All designers, engineers and product managers want to design awesome, innovative product experiences. But what does that really mean? And is there an established method for complex organizations to achieve that goal and to use design thinking and design methods to drive innovation? In his talk, Klaus Kaasgard will reveal Intuit’s “secret sauce” as it continues in its fourth decade to be one of the most innovative tech companies. He will give a recent example of how design drove the re-imagination of the new QuickBooks Online (code name Project “Harmony”) – referred to as "the most visionary change out of Intuit."