Hearing Aid User Experience

Silver
2011

This research and design project helped a leading hearing aid manufacturer to understand the physical and emotional challenges faced by its customers and drive innovation in its product line. For over two years, a multidisciplinary team used research insights to develop and test two hearing aids that help reduce the stigma of wearing a hearing aid and improve the user experience.

Credits: Stuart Karten, IDSA, Ron Pierce, Erin Mays, Eric Schmid and Dennis Schroeder of Karten Design and Deb Corti and Sid Higgins of Starkey Laboratories Inc. for Starkey Laboratories Inc.

Contact: Anne Ramallo: anne@kartendesign.com