Citizen-Centric State Government Portal


Public information is often fragmented, hard to access and scattered across various government websites, making it difficult to find crucial information—such as a citizen looking for open and accessible food banks; a business owner looking for tax information; or a journalist seeking records. In this Digital Design entry, a state government partnered with SAP’s Design and Co-Innovation Center to help realize the vision of a more transparent and citizen-centric government. The government portal is redesigned to improve access to public information, increase transparency and regain citizen trust.

Designed by: Jaehun Jeong, Navdeep Ganesh, Muhammad Alam, Janaki Kumar and David Ramsay of SAP Design & Co-Innovation Center

Contact: Jaehun Jeong