Principal Researcher and Design Strategist, IA Collaborative
Amy works with multidisciplinary design teams to translate user insights into realized solutions in healthcare. Projects include defining the patient and staff experience of a new migraine medication, designing for fall reduction in hospitals, and guiding payors developing an innovation practice. Amy frequently speaks about the intersection of design and healthcare, most recently at the Mayo Clinic Transform conference and at the mHealth + Telehealth World conference.
Previously, Amy was a Service Designer at the Mayo Clinic Center for Innovation where she focused on bringing patient and provider needs to the design of healthcare IT and process.