Carlos is associate professor and founding director of the Master in Innovation at Adolfo Ibanez School of Management (CHILE) and visiting professor at Deusto Business School (SPAIN). He is member of the boards to SociaLab (the social innovation lab of Techo, Latinamerican NGO working in affordable housing), and board member of Link, the business accelerator of “Mujeres Empresarias” (Entrepreneurial Women, Chilean NGO focusing on supporting women-lead businesses).
His research focuses on understanding the differences between success and failure in design and innovation processes, design and innovation education, and the cognitive foundations and underlying thinking in design and innovation practice. His motivation is enabling ordinary people to achieve extraordinary results by mobilizing their creative capabilities and reaching their potential. For achieving it, his research and teaching had focused on (i) knowing and understanding the processes, methods and techniques used by the most innovative teams in the World, (ii) developing ways for effectively enabling learning of those methods by “normal” groups of people, and democratizing such methods to those less advantaged, so they are better prepared to fulfill their own needs, and (iii) exploring its extensions and applications for the design of experiences. His current research focuses on innovation processes among Latin American firms, techniques for enabling innovation processes in teams, and experience design.
He has been visiting scientist at MIT Media Lab, faculty associate at the Berkman Center for Internet and Society at Harvard University, and research associate at the Center for International Development at Harvard University. Additionally, he has been guest lecturer at Amsterdam Business School, Tecnológico de Monterrey, Harvard University, among others, as well as keynote speaker at conferences in Brazil, Chile, Argentina, United States, Egypt, Belgium, among other nations. Carlos has advised companies and governments in the Americas and Europe, including some Fortune 100, on innovation strategies, processes and methods. He has been invited speaker to universities, firms and multilateral organizations in the United States, Europe, and along Latin America. For two years was host of a cable television program on innovations in Chile.
He counts with several publications including “The Art of Failing” and “Critical Decisions for Innovation” in Harvard Business Review Latin America, “The Missing Link: Why Does ICT Matter for Innovation?”, published by the World Economic Forum in 2008, the first research report about the economic impact of broadband on cities in the American Economy (prepared for the US Dept. of Commerce), and “Privacy-Enhancing Technologies for Internet Commerce”, as chapter in “Trust in the Network Economy” published by Springer-Verlag (Berlin, Germany), among others.
Carlos holds a PhD in Technology, Management and Policy, and a MS in Technology and Policy from MIT Engineering Systems Division, a Master in Public Policy from Harvard’s Kennedy School of Government (as Fulbright Scholar), and a BS in Industrial Engineering from the University of Chile (with maximum distinctions). He lives in Santiago with Maria, a graphic designer, is father to three sons and a stepdaughter, and enjoys exploring and mountain climbing, running, and home bread baking.