Florian Vollmer

Florian Vollmer
Senior Design Manager, Retail PreSales
NCR

Florian Vollmer is senior design manager, retail presales at NCR, where he combines service design methods with a business perspective to transform innovation processes.

Vollmer also teaches service design and design management at Georgia Tech's industrial design program, and frequently gives talks at other academic institutions, leading businesses and conferences. He holds a master’s degree in industrial design and has studied in Europe and the United States.

He most recently was a partner and chief experience officer at InReality, where he used service design to reinvent the firm and deliver integrative innovation projects for Fortune 500 companies.


Business Models, Services, Products—Design Leadership in an IoT Future

Design is in the midst of a seachange. Florian Vollmer of NCR is a design leader, practitioner and educator who has been contributing to the reinvention of the practice for many years.

From his practitioner-educator perspective, Vollmer will share what he believes it takes for design to lead in the future. In a fast-paced format, he’ll share principles, tools and key questions relevant to the future of the profession.