A better patient experience - Reducing Violence and Aggression in Emergency Departments in the UK

Silver
2013

In an effort to reduce violence and aggression in emergency departments in the UK, a communication program was created to humanize the patient experience and bring back care into the heart of the clinical process. It features a guidance package that provides a better understanding of how emergency departments work and helps to improve the patient experience of the service altogether.

Designed by PearsonLloyd

Contact: Francesca Ulivari - pr@pearsonlloyd.com