Redbox® Kiosk Consumer Experience Redesign

Silver
2012

Redbox® collaborated with the design team on a digital communication and interaction redesign project aimed at optimizing the rental process at the Redbox® self-serve kiosks from start to finish. The new design bridges key digital and physical experiences to engage renters in innovative new ways that create and sustain customer loyalty.    

Credits: IDEO design team with Redbox®
Client: Redbox®
Contact: Andrea Pomerance: apomerance@ideo.com