My Customer Journey Digital Ecosystem for eBay

Bronze
2013

My Customer Journeydigital ecosystem for eBay features an interactive website and an iPad/iPhone app that integrate compelling customer stories, human-centered insights, business opportunities and data to give eBay employees a deeper understanding of the customer. Employees can surf the website and mobile apps to watch videos and play with interactive infographics.

Designed by IDEO and eBay for eBay

Contact: Andrea Pomerance - apomerance@ideo.com