All ATMs and self-service kiosks, including those for airline check-in and retail self-checkout, must be accessible to everyone regardless of ability or prior experience. As a global leader in self-service technologies, NCR designs to the requirements of 35 standards in 30 countries; however, we strive to go beyond the minimum accommodation afforded by standards.
This strategy submission encompasses a number of user-centered design-led initiatives including universal product design; creation of two unique product features; collaboration with users with disabilities, collaboration with organizations that represent users with disabilities, legislators and standards bodies and manufacturing partners.
Designed by: NCR User Centered Design team for NCR Corporation
Brightics is a tool which helps analyze big data, quickly and easily. With an intuitive interface, users can see how the data changes, step-by-step. Brightics does not require complex programming, so even a novice can explore, extract and prepare data with just a couple of interactions. Brightics helps start analyzing in the right direction, provides a guide to the next steps and visualizes the results for better understanding. Brightics illuminates the way from beginning to end in data analytics.
Designed by: Juyong Kim, Jaewon Seo, Yoonji Jeong, Seongsik Seo, and Kyeamin Jeon of BRIGHTICS for Samsung SDS
Young Americans vote at rates significantly lower than other age groups. But that doesn’t make them insignificant. There were 10.7 million more eligible voters in 2016 than 2012, showing that this segment is growing in both size and influence. The nonprofit Democracy Works understood the stakes of the 2016 election, but lacked the research capacity to understand the challenges first-time voters faced. It also lacked the design resources to translate these insights into their flagship product, TurboVote, an online tool to navigate the voting process. Democracy Works partnered with SAP Design and the Co-Innovation Center to fill this gap by redesigning the journey of the first-time voter.
Designed by: SAP Design & Co-Innovation Center for Democracy Works
ORI is a groundbreaking startup out of the MIT Media Lab that has developed robotic furniture and architecture that transforms at the touch of a button. Installed into studios or one-bedroom apartments, ORI glides on magnetic actuators with a gentle push or remotely through the corresponding app. One ORI unit can turn a studio or one-bedroom apartment into a full-sized bedroom, living room, office and closet, essentially tripling the usability of a small living space.
Designed by: Yves Béhar, IDSA and Logan Ray of fuseproject for Ori, Inc.
TurboTax Self-Employed (TTSE) delivers the first year-round integrated tax preparation and expense tracking solution designed specifically for the needs of the more than 55 million taxpayers who are a part of the self-employed workforce. TTSE offers on-demand industry experts and money-saving deductions that give the self-employed the confidence that their taxes are done right on their mobile device.
Designed by: TurboTax Self-Employed Design Team for Intuit
Autonomics is strategic insight into how autonomous objects are influencing not just transportation but also future businesses, services and brands. Contrary to popular belief, more Americans identify as suburbanites than ever before—spending hours trip chaining among commutes, errands and family life. In this framework, Autonomics sees the largest impact of autonomous vehicles in suburban and rural areas where the majority of Americans' daily activity takes place. Based on three new autonomous objects—Leechbots, ZoomRooms and DetourCities—Autonomics is a roadmap building off this insight into how economies and brand experiences will transform when autonomous objects become commonplace.
Designed by: Gadi Amit, IDSA, Reid Evans, Luke Warren, Luke Mastrangelo, Jacob Bang and Jonathan Fudem for NewDealDesign, LLC
Dolby marks its 50th anniversary by creating a global headquarters for nearly 800 employees in the heart of San Francisco’s landmark Market Street, to inspire and drive the next 50 years of Dolby innovation. Its design team’s creative strategy celebrates the company’s past while inspiring its future with stories, moments and interactive installations—from behind-the-scenes tales of discovery, to a wall of 600, cast-molded ears—with Dolby HQ Environmental Strategy.
Designed by: Dolby Design for Dolby Laboratories, Inc.
Contact: Grayson Byrd, IDSA
Fisher-Price's 85-year-old brand is one of the most well-known in the world for innovative children’s products. The company's new design strategy, Future of Parenting, inspires transformational innovation and the evolution of business, based on trends and fast-paced technology advancements. Working with futurists, psychologists and industry thought leaders, designers created an ambitious but also pragmatic vision—brought to life in a video making its debut at the 2016 SXSW Interactive Festival and targeting Millennials and Gen Z. The new design strategy is highlighted in Fast Company, Inc., Today’s Parent, AdWeek and Harvard Business Review.
Designed by: Continuum LLC for Fisher-Price
Contact: Allison Ryder
What’s old is new again—even when it comes to leather these days. Azero Leather provides good quality, 100 percent genuine, remnant leather—left over from the production of leather apparels. And by using an online Azero toolkit and templates, you can design your own, upcycled leather goods!
Designed by: Jeeyong An for Azero Leather, Inc.
Contact: Jeeyong An
The objective of this strategy was to bring order, harmony, a user focus and a consistent brand experience to NCR’s diverse product ranges, which didn’t all share the same design language. The Project Impact design strategy focused on not only creating a new design language but also on providing business benefits, such as enabling greater use of platforms and embedding competitive differentiation into replacement product families.
Designed by: Charlie Rohan, Stephen Swaine, Steven Birnie, Andrew Colley, Marshall Munro, Kwan Lee, Peter Barron, Jaan Lin and Rafael Yepez